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Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Packaging and Shipping

Nikki's Cookies prides itself on the great care taken in the packaging and shipping of our products. The shipping boxes we use meet or exceed industry standards and those items that require any special attention are packed with extra materials.

  1. Chocolate can only ship below 65 degrees without Cold Packs or refrigerated truck.
  2. Cold Pack charge is $5.00.
  3. Orders with or without Cold Packs are the responsibilty of the customer. If received damaged or melted, customer may not receive credit or replacements at no charge and will be responsible for payment in full. Nikki's Cookies is not responsible for damages due to heat and/or carrier.
  4. Phone orders are always welcome, however, Nikki's Cookies is not responsible for verbal orders.
  5. Once the order leaves Nikki's Cookies warehouse, it becomes the property of the customer.
  6. All freight is F.O.B. Milwaukee, Wisconsin.
  7. All freight charges are based and calculated on Dimensional Weight, location of where product is to ship and method of shipping. Order lead time is 1 to 10 business days from date order is entered depending on time of year.
  8. When the temperature is above 65 degrees, all orders that contain chocolate will only be shipped to arrive by the end of the week.  We do not want chocolate items to sit over a weekend.  If an order containing chocolate cannot be shipped & delivered within the same week, it will be shipped the following Monday.
  9. All orders are subject to change approval by Nikki's Cookies .
  10. Prices are subject to change without notice. No returns on food items.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Nikki's Cookies . The collective work includes works that are licensed to Nikki's Cookies. Copyright 2006, Nikki's Cookies ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Nikki's Cookies or purchasing Nikki's Cookies products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Nikki's Cookies or to purchase Nikki's Cookies products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Nikki's Cookies . You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Nikki's Cookies used in the site are trademarks or registered trademarks of Nikki's Cookies

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Nikki's Cookies disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Nikki's Cookies does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Nikki's Cookies does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Nikki's Cookies shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Nikki's Cookies has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Nikki's Cookies product is mistakenly listed at an incorrect price, Nikki's Cookies reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Nikki's Cookies reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nikki's Cookies shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Nikki's Cookies without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Nikki's Cookies may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Nikki's Cookies .

Your use of this site shall be governed in all respects by the laws of the state of Wisconsin, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Nikki's Cookies products) shall be in the state or federal courts located in Milwaukee County,
Wisconsin. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Nikki's Cookies and products) must be commenced within one (1) year after the claim or cause of action arises. Nikki's Cookies failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Nikki's Cookies may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Nikki's Cookies or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Nikki's Cookies does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nikki's Cookies is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Nikki's Cookies reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nikki's Cookies in its sole discretion.

You agree to indemnify, defend, and hold harmless Nikki's Cookies , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Nikki's Cookies may link to sites operated by third parties. However, even if the third party is affiliated with Nikki's Cookies , Nikki's Cookies has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nikki's Cookies . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Nikki's Cookies seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).